SupportInsight.comSupportInsight.com features a rich mix of information and services for the Support and Training Communities.Cynical tactic or service nirvana SLAs reviewed- (Found July 2, 2008 ) Suddenly Service Level Agreements Are Getting Interestinghttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3108&STID=10 Indian Outsource Firm Offers Its Staff Upward Mobility- (Found July 2, 2008 ) Is it possible that offshore outsourcers could be leading the way in 'enlightened employment'http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3124&STID=4 Are Call Centres A New Occupational Hazard- (Found July 2, 2008 ) The Cure for Call Centre Rage 'Share the experience'http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3126&STID=4 Satellites and CRM- (Found July 2, 2008 ) Are you too young to know what Sputnik washttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3180&STID=7 What does Global eLearning Readiness mean- (Found July 2, 2008 ) World Rankings Announced by Economist Intelligence Unithttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3172&STID=8 Why four calls out of five don't turn into sales- (Found July 2, 2008 ) And what to do about ithttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3166&STID=7 Risk Management Expo 2004- (Found July 2, 2008 ) ExCeL, London, 9-10 Marchhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3165&STID=11 Is Marketing Integration the next big thing for CRM- (Found July 2, 2008 ) Report shows large organisations will use it to attack customer attritionhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3163&STID=7 Is your blog now illegal- (Found July 2, 2008 ) New legislation passed without considering blogshttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3150&STID=10 Over 700,000 UK jobs created in 2003- (Found July 2, 2008 ) Who said job creation was 'sooo last millennium'http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3149&STID=10 |