Making the most of customer data - VARBusiness, September 2002- September 23, 2002 With all of the economic and competitive pressures organizations face today, businesses are placing renewed importance on methods of finding and keeping customers.http://www.varbusiness.com/sections/technology/tech.asp?ArticleID=37266 What's Next for Business Intelligence: An Exclusive Roundtable Discussion - Intelligent Enterprise, September 2002- September 16, 2002 Today's BI and analytic technology addresses many customer requirements, but as these four experts contend, much work is ahead.http://www.intelligententerprise.com/cgi-bin/printable.cgi?file=../020917/515feat1_1.shtml The Real-Time Enterprise Is Here - PeopleSoft TalkOnline Magazine- September 13, 2002 Guiding Principles of the Real-Time Enterprise. What is involved in building a real-time enterprise Three underlying principles that an organization needs to follow to successfully transform itself into a real-time enterprise.http://www.peopletalkonline.com/en/new/peopletalk/jul2002/coverstory.html Leveraging ERP For Improved Business Operation: The Role of Digital Dashboards in ERP Environments - Proxima White Paper- September 13, 2002 Organizations have invested heavily in deploying ERP applications and this investment is paying off. To ensure this investment is fully realized and that business goals are not compromised a CIO must ensure adequate tools and procedures are in place.http://www.proxima-tech.com/products/corp.dashboard/wp_ERP_0802.pdf Dramatically Improving Service Application Levels with Six Sigma - Proxima White Paper- September 13, 2002 The paper presents an overview of Six Sigma and it's role in managing IT application service levels. Proxima's Centauri products are discussed and how they are used during the stages of the DMAIC model.http://www.proxima-tech.com/products/sixsigma/6Swp_0602.pdf Improving the Quality of Business Service and Executive Decision Making - Proxima White Paper- September 13, 2002 Organizations are becoming increasingly dependent on IT. To ensure this investment is fully realized and that business goals are not compromised a CIO must ensure adequate tools and procedures are in place.http://www.proxima-tech.com/products/corp.dashboard/wpbam_0802.pdf Managing Enterprise Performance with a Scorecarding Approach - A Cognos White Paper- September 13, 2002 What are the key elements of scorecarding or performance management system How can companies implement corporate peformance in an effective and efficient wayhttp://www.cognos.com/products/scorecarding/scorecarding_wp.pdf Monumental mission - InfoWorld, September 9 2002- September 12, 2002 IN THE YEAR SINCE Sept. 11, the federal government has launched the mother of all IT projects: re-architecting hundreds of standalone systems with the goal of a unified architecture for domestic and defense agencies.http://www.infoworld.com/articles/ct/xml/02/09/09/020909ctgovt.xml |