SupportInsight.comSupportInsight.com features a rich mix of information and services for the Support and Training Communities.Stranger than fiction...- (Found July 2, 2008 ) Could a computer virus Cause the death of a man Possibly even the hacker himself. An interesting dilemma.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1787&STID=10 eGovernment for sale- (Found July 2, 2008 ) What is the difference between e-government and e-commercehttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2441&STID=17 So just how big is a typical call center- (Found July 2, 2008 ) And how many of the agents are full timehttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3072&STID=4 What is Corporate Fatigue Management- (Found July 2, 2008 ) It is a new liability and the cost of failure is deadlyhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3008&STID=10 US Govt to spend billion+ on KM- (Found July 2, 2008 ) But funding for knowledge management to mostly come from cutshttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3001&STID=10 Will Spam Boost Content Management- (Found July 2, 2008 ) 'Spam is no longer just a nuisance, it is quickly becoming a potential legal liability'http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=3000&STID=10 Security experience doesn't always beat training- (Found July 2, 2008 ) Genuinely surprisinghttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2997&STID=5 Bush Administration Pledges Rapid Response To e-Government Questions- (Found July 2, 2008 ) Two-day maximumhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2996&STID=17 Can you patent helpfulness- (Found July 2, 2008 ) Not as crazy as it sounds, if it helps your customer supporthttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2994&STID=7 Microsoft Certified Professional (MCP) Wages Rise After 3 Year Lull- (Found July 2, 2008 ) Was it worth the waithttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2985&STID=5 |