SupportInsight.comSupportInsight.com features a rich mix of information and services for the Support and Training Communities.From slums to sums- (Found July 2, 2008 ) But how effective is it to train those from underprivileged areas for high-level IT jobshttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=124&STID=1 E-pupils need a 'global playground'- (Found July 2, 2008 ) Why is it that a distance learning course could never be as memorable an experience as your old school or college dayshttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=131&STID=1 Call centre crisis! 1.1 billion pounds sterling lost and more to follow- (Found July 2, 2008 ) It's now official. UK companies are losing 1.1 billion pounds sterling as a result of the high turnover of call centre staff, but potentially there is a lot more at risk.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=176&STID=1 Employment and Training Administration. Interested in e-goverment strategy Click here.- (Found July 2, 2008 )http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=182&STID=1 The innovations of tomorrow are in the dreams of today- (Found July 2, 2008 ) The relentless increase in bandwidth use is allowing distance learning companies to develop more and more imaginative teaching methods. Will this change the face of education and training beyond recognitionhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=183&STID=1 The Service Support Professionals Association- (Found July 2, 2008 ) Join SSPA Europe. The Service Support Professionals Association Communityhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=344&STID=1 Job losses, cutbacks and closures- (Found July 2, 2008 ) Gateway, Dell and now Fujitsu. What does all this bad news mean for the world of IT support Lower wages and greater competition for jobs I wouldn't be so sure.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=381&STID=10 European Call Centre awards 2002- (Found July 2, 2008 ) Hilton Metropole Hotel, Birmingham NEC on Tuesday 17th September 2002http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1224&STID=11 Did you know e-learning could save your life- (Found July 2, 2008 ) Pharmaceutical companies are exploiting the flexibility of distance learning to keep doctors and patients up to date with the latest cures and diseases.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1245&STID=8 Will Web Services Kill big CRM firms Siebel says no.- (Found July 2, 2008 ) An interview with Siebel's Phil Robinson reveals that they do not see Web Services as the 'Next Big Thing'http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1266&STID=7 |