Alan Hargreaves' WeblogThe ramblings of an Australian STSC* Staff EngineerAcer wins back a customer- February 22, 2008 I guess many of you saw my rant about the poor support I was getting from Acer over getting my Ferrari 4005 fixed. I really should have written this up earlier, as it has been resolved now for a bit over a month. After speaking with the Escalation folks again after still having no joy, I was offered a new machine with the following specs. Travelmate 7720G 17" screen T5700 Core 2 duo running at 2.2GHz 2gb Memory 2x160gb disks webcam, more interesting looking audio, 4 usb ports, ... A week..http://blogs.sun.com/tpenta/entry/acer_wins_back_a_customer |