What About Clients?News and ideas on clients, customers, business and law around the globe.What About Experts- August 15, 2008 See this one on expert witnesses from Scott Greenfield's Simple Justice.http://www.whataboutclients.com/archives/2008/08/what_about_expe.html The Economist: U.S. middle class angry, suffering.- August 15, 2008 See Workingmans Blues. Excerpt: Americans have grown accustomed to extraordinary prosperity. Poor Americans today are more likely to have fridges, dishwashers and air-conditioning than average Americans were in 1971. Young voters have no memory of a serious recession, since the last one was in the early 1990s. Some do not even realise that cyclical downturns are normal.http://www.whataboutclients.com/archives/2008/08/the_economist_u.html Getting cross-border smarts.- August 14, 2008 So what happens when Americans do business with the English English trading with Germans Or Germans with Japanese Why do the Spanish and Finns view the concept of a written contract so differently Buy it, read it, refer to it and link to the blog. When Cultures Collide (Nicholas Brealey 3d edition), by Richard D. Lewis, is our favorite book on doing business internationally. We've been gushing over it for years at WAC and Hull McGuire. Practical, expert, non-touchy-feely advice by a.http://www.whataboutclients.com/archives/2008/08/getting_crossbo.html The Client Is The Main Event.- August 14, 2008 Rule Two from November 2005.http://www.whataboutclients.com/archives/2008/08/the_client_is_t.html Blawg Review 172: The Olympics Come to the Blogosphere- August 13, 2008 This week's Blawg Review, No. 172, is hosted by Jon Hyman at Ohio Employer's Law Blog who puts on his own Olympic events in both labor and non-labor categories.http://www.whataboutclients.com/archives/2008/08/blawg_review_17.html Represent Only Clients You Like- August 12, 2008 The first in our series The 12 Rules of Client Service, Rule One is here from November 2005.http://www.whataboutclients.com/archives/2008/08/represent_only.html Redux: What About Small or Unsophisticated Business Clients- August 12, 2008 If you have talented lawyers and staff, are good at what you do, seek interesting work, and want to be appreciated and paid, stick with General Counsel. This blog is about to-die for business clients--not about all of them. Unless you have the soul of a social worker, or like me once had a summer job working at a camp for handicapped children who wore specially-padded helmets (and fully accept what you are getting into), we recommend that you do not represent them. Consider getting rid of.http://www.whataboutclients.com/archives/2008/08/what_about_smal_1.html Olympics 2008: Beijing- August 10, 2008 Ricardo MazalanAPhttp://www.whataboutclients.com/archives/2008/08/beijing_2008.html Cross-Selling Other Lawyers in Your Firm- August 8, 2008 Why it's one of the best marketing tools and keeps everyone in the firm involved. See it here from December 2005.http://www.whataboutclients.com/archives/2008/08/crossselling_ot_1.html Hilton's Response to McCain's Ad- August 8, 2008 See "3.5 Million Viewers in 22 Hours" at Mark Del Bianco's Trying to Find the Sun.http://www.whataboutclients.com/archives/2008/08/pariss_response.html |