SupportInsight.com

SupportInsight.com features a rich mix of information and services for the Support and Training Communities.

Can e-Learning be e-Crime Yes, if it's e-Cheating - (Found July 2, 2008 )

We explore the shady side of certification with certification guru Michael Woznicki, in his second interview
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2595&STID=5

CRM - Losing Focus - (Found July 2, 2008 )

Instead of everyone preaching solutions, more questions should be asked about 'how' and 'why' it happens.
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2612&STID=7

(Untitled) - (Found July 2, 2008 )

http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2924&STID=11

Outsourcing is a 30 billion dollar business - (Found July 2, 2008 )

And that's just for the pharmaceutical sector
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2945&STID=1

'It' Girls No, IT Women - (Found July 2, 2008 )

Girl power gets a boost as Accenture backs 'Women in IT' campaign
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2923&STID=10

Emergency Shutdown: Your Call Centre Must Prepare - (Found July 2, 2008 )

How should you get ready to deal with the brave (very brave) new world that call centres now operate in
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2922&STID=4

What's hot in the e-learning tools marketplace - (Found July 2, 2008 )

Huge new study shows explosive growth but also serious fragmentation
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2903&STID=8

Taming the email tiger - (Found July 2, 2008 )

Top ten reasons why e-mail management may solve a lot of your company email headaches
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2895&STID=10

Egovernment to deliver United States of Europe by stealth - (Found July 2, 2008 )

If eGovernment is merely the new name for government, what are we to make of the following recent communiqu from the EU
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2891&STID=17

'How the Software Industry Works.' - (Found July 2, 2008 )

An old joke, but still a current theme.
http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=2625&STID=10