SupportInsight.comSupportInsight.com features a rich mix of information and services for the Support and Training Communities.The Daily News Bulletin- (Found July 2, 2008 ) Our free daily newsletter will keep you up to date with the latest training news.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=324&STID=15 The Support Centre Practices (SCP)- (Found July 2, 2008 ) Can you ensure that your 'support' meets the highest standardsAre you losing ground to your competitionhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=343&STID=1 VRM....Big Brother is watching you!- (Found July 2, 2008 ) As companies fall over each other to offer new Visitor Relationship Management software, how will this effect the future of CRMhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=206&STID=1 The editor starts her free training course- (Found July 2, 2008 ) Fascinated by Barnes and Noble's offer of free training, I take the plunge and start out on XML!http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=192&STID=1 Call Center Ops - Without doubt one of the best call centre sites in the world- (Found July 2, 2008 )http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=184&STID=1 The Microsoft XPerience. Part 1: Smart Tags, Beware- (Found July 2, 2008 ) What will be the effect of Microsoft's Windows XP Smart Tags on training sites and resources on the Webhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=81&STID=1 The Microsoft XPerience. Part 2: Smart Wars... the XP Strikes Back- (Found July 2, 2008 ) Concerned about Microsoft's Smart Tags, envisaging the end of the Web as I know it, I decide to do a little more research.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=114&STID=1 Training Zone - Forum Zone, Download Zone, News Zone.. could we sing their praises any louder- (Found July 2, 2008 )http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=115&STID=1 CRMdaily. At the cutting edge of the CRM industry- (Found July 2, 2008 )http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=116&STID=1 Supportgate... the IT support portal- (Found July 2, 2008 )http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=117&STID=1 |