SupportInsight.comSupportInsight.com features a rich mix of information and services for the Support and Training Communities.E-envoy believes he can cut 800,000 public sector jobs over ten years- (Found July 2, 2008 ) Online government services are 'not intended to replace other methods of communication', yet job cuts are expected from 'turning off other channels'.http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1287&STID=17 Siebel's Web Services scepticism dismissed- (Found July 2, 2008 ) Siebel had nothing encouraging to say about Web Services, but the CEO of Salesnet says Siebel is wronghttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1324&STID=1 No chips please, we're British- (Found July 2, 2008 ) Silicon Implants Never Thought About Them, Says UK Health Servicehttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1334&STID=1 eGovernment heading for eChaos- (Found July 2, 2008 ) Egovernment projects may fail on their ownhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1710&STID=17 UK Government To Urge Globalisation of Public Private Partnership- (Found July 2, 2008 ) Sneak() preview of Commonwealth Business Forumhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1746&STID=17 Here's a stupid idea: wait until your clients moan!- (Found July 2, 2008 ) Here's a better idea: problem finding contests!http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1752&STID=10 Piecemeal strategy threatens e-government development- (Found July 2, 2008 ) The public sector needs to 'join the dots' for IT successhttp://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1778&STID=17 Oops! National Audit Office Fails Our Audit!- (Found July 2, 2008 ) They criticise e-government sites for being 'conservatively designed' but their report required Acrobatics to read it!http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1204&STID=17 Glossary of e-CRM and call centre terms- (Found July 2, 2008 )http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1182&STID=13 Knowledge Management 2002- (Found July 2, 2008 ) Novotel London West, London on 16th to the 17thApril 2002http://www.supportinsight.com/WebLog/DisplayArticle.asp?did=1116&STID=11 |